See Stop Non-Premise Based Service Page 1 on page 2-2 for the business process diagram associated with this activity.Actor/Role: CSRDescription: The CSR or Authorized User selects services to stop.The CSR or Authorized User is presented with the following choices. The CSR or Authorized User selects options available to stop Non Premise Based Service Agreements.
Installation Options - SA Information Algorithms; SA Type - SA Information Algorithms; SA Type - Initiate Stop SA AlgorithmsInstallation Options - C1-SA-INFO, SA Type- C1-SAT-INFO. These are algorithms for display of Service Agreement information in CC&B.SAIS-ST - This algorithm automatically stop a pending stop service agreement (instead of waiting for the background process that transitions SAs from pending stop to stopped).
© 2011 Oracle and/or its affiliates. All Rights Reserved |