Detailed Business Process Model Description : Stop Non-Premise Based Service Description : 2.4.2 Create SA Exception To Do

2.4.2 Create SA Exception To Do
See Stop Non-Premise Based Service Page 2 on page 2-3 for the business process diagram associated with this activity.
Actor/Role: CC&B
Description: The CC&B background process, SA Activation, periodically checks to see if Service Agreements can be activated. CC&B creates an exception processing record for each Service Agreement with the Service Agreement's effective start date less than the current business date and missing or incomplete information. The Service Agreement may also be manually stopped.
 
 
SA Activation SAACT - updates pending start and pending stop service agreements - not customizable.
TD-SSFTL To Do Creation for pending start/stops older than number of days specified. The number of day's parameter is configurable.

© 2011 Oracle and/or its affiliates. All Rights Reserved