Detailed Business Process Model Description : Stop Non-Premise Based Service Description : 1.9 Request Add Customer Contact

1.9 Request Add Customer Contact
See Stop Non-Premise Based Service Page 1 on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: Based on established business rules the CSR or Authorized User creates a Customer Contact for the customer, recording pertinent information about the change(s) for the Service Agreement.
 

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